Code of Ethics

CODE OF ETHICS
Nuova Casa intends to operate with honesty and transparency to protect customers, suppliers and partners.
These values are shared by all our employees.
CUSTOMER RELATIONS
It is our aim to build relationships with our customers based on the utmost trust for a fruitful collaboration.
Our primary goal is the satisfaction of our customers, so:
- we are committed to always providing modern and effective state-of-the-art services
- every contract is a 'Bible' for us to honour
- we are prompt and zealous in providing assistance
- our pricing policies are consistent and congruent.
RELATIONS WITH SUPPLIERS
Collaboration with external suppliers is based on mutual satisfaction. Excellence, competitiveness, reliability, transparency and reputation are prerequisites for a partnership.
RELATIONS BETWEEN INTERNAL COLLABORATORS
They are geared towards esteem and organised cooperation as well as good manners.
The exercise of corporate functions enables them to pursue their professional, economic and human goals with adequate gratification and stimulation.
RELATIONS WITH COMPETITORS
Fairness and loyalty are the basis for relations with competitors.
We believe in the progressive function of competitiveness as an incentive to improve product and performance quality.
We repudiate the use of practices that we consider unfair, such as patronage and deception.
CURIOSITIES AND INSIGHTS
Ethics